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HIPAA Notice of Privacy Practices


The Rock Docs

Effective Date: February 6, 2026
 

This Notice describes how medical information about you may be used and disclosed and how you can access this information. 
 

1. Our Legal Duties

The Rock Docs (“The Rock Docs,” “we,” “us,” or “our”) is required by law to maintain the privacy and security of your Protected Health Information and to notify you following a breach of unsecured Protected Health Information. 
 

2. How We May Use and Disclose Your PHI Without Your Authorization

Under HIPAA, we are permitted to use and disclose your PHI without your written authorization for the following purposes:

A. Treatment

We may use and disclose your PHI to provide, coordinate, or manage your physical therapy and related healthcare services. This includes sharing information with physical therapists, physicians, specialists, and other healthcare providers involved in your care.

B. Payment

We may use and disclose your PHI to bill and collect payment for services provided to you. This may include disclosures to insurance companies, health plans, claims processors, and other payers.

C. Healthcare Operations

We may use and disclose your PHI for healthcare operations, including:

  • Quality assessment and improvement activities

  • Clinical training and education

  • Accreditation, licensing, and credentialing

  • Business planning, management, and administrative activities
     

3. Permitted Uses and Disclosures

We may use and disclose Protected Health Information for treatment, payment, and healthcare operations without your authorization.
 

4. Marketing and Sale of PHI

We will not use or disclose Protected Health Information for marketing purposes or sell such information without your written authorization. 
 

5. Your Rights 

You have the right to inspect, copy, amend, request restrictions, and receive an accounting of disclosures of your Protected Health Information.
 

6. Breach Notification

We are required by law to notify you if a breach occurs that may have compromised the privacy or security of your unsecured PHI.
 

7. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

  • The Rock Docs Privacy Officer (see contact information below)

  • The U.S. Department of Health and Human Services (HHS), Office for Civil Rights

You will not be retaliated against for filing a complaint.
 

8. Changes to This Notice

We reserve the right to change this Notice at any time. Changes will apply to all PHI we maintain. Updated notices will be available at our office and on our website.
 

9. Acknowledgment of Receipt

We will make a good-faith effort to obtain written acknowledgment of receipt of this Notice. If acknowledgment is not obtained, we will document our good-faith effort.

10. Contact Information

If you have questions about this Notice or wish to exercise your rights, please contact:

Privacy Officer Contact
Email: drkyle@therockdocs.com
Phone: +1 (480) 331-1877

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